From the installed-device register and AMC contracts to preventive maintenance, breakdown complaints, spares, billing and renewals — managed from one screen, and from your technicians' phones.
Installable on any phone — works offline.
Customers, sites, devices, contracts, maintenance, complaints, spares, billing and renewals — plus a technician app and a customer portal.
Every customer and each of their locations, with contacts, GST and access notes.
Track every camera, DVR/NVR, alarm and access panel. Scan a QR tag to see its full history.
Coverage, value and PM schedule per contract — with reminders at 90/60/30/15 days so nothing lapses.
Auto-scheduled visits with a field checklist, photos and on-the-spot customer sign-off.
Breakdown tickets from any channel, priority-based SLA timers and escalation tracking.
The day's jobs, navigation, checklists, photos and signatures — works on any phone.
Stock in/out, low-stock and reorder alerts, vendor management and warranty RMA tracking.
Quotations, GST invoices and payments — plus a self-service portal for your customers.